Hospitality News

5 Traveler Types for Hospitality Properties

Without the need for travel, there really wouldn’t be a need for lodging. That is one of the many reasons why it is such an important part of our economy. One hundred years ago, the thought of going more than a few hours away from home would have felt like an enormous expedition to many. With new inventions and advancements in technology, easily accessible transportation has become much more of a reality to many people. Now, people can fly across the country in just a few hours.

Continue reading 5 Traveler Types for Hospitality Properties →

A Culture of Service Effect on Hospitality

Have you noticed that many companies seem to be changing their public perception to both employees and customers? It seems to be a common trend in the news these days. Starting with the leadership at the top, positive changes have been occurring like providing more comfortable workspaces, diversity, and team building activities to create more cohesion among co-workers. This positive effect leads employees to value their job and company more, want to stay long-term, and have a better attitude about their day-to-day life. This can be largely credited to a focus on an effective “culture of service.”

Continue reading A Culture of Service Effect on Hospitality →

Community Responses to the Rapid Growth of Short-Term Rental Properties

The number of short-term rental properties is growing rapidly across the United States and internationally. They will continue to have a major impact on the hospitality industry both now and in the years to come. For most of modern history, it was expected that travelers would stay at inns, bed and breakfasts, or hotels. While these types of properties will still have their importance in hospitality, the trend is shifting to rental properties thanks to websites like VRBO and Airbnb. Short-term rental properties are becoming more and more common in many towns across the United States. These towns are taking measures to plan for the surging demand of property owners looking to buy short-term rentals.

Continue reading Community Responses to the Rapid Growth of Short-Term Rental Properties →

Hybrid and Remote Workers will Boost Business for Hospitality Properties

The hospitality industry has experienced major changes over the past two and a half years. Forces outside of the industry’s control have changed the way it operates and how guests travel. The industry has been forced to deal with issues like staffing shortages and supply chain issues on a month-to-month basis. However, folks working in this industry and running the properties have been resilient and ready to adapt their business operations to meet the constantly changing day-to-day operations. Some changes to the industry will likely remain permanent. The new way guests travel is a trend likely to stay. The pandemic brought a major shift to remote work for many companies. The hybrid work schedule has created new terms that hospitality workers need to be familiar with, and there are new opportunities available for properties to attract hybrid or remote workers to their properties.

Continue reading Hybrid and Remote Workers will Boost Business for Hospitality Properties →

The Endless Opportunities of a Career in Hospitality

Many people enjoy their career in the hospitality industry. Common jobs include innkeepers, hotel managers, cleaners, short-term rental hosts, etc. Many hospitality jobs can be an intriguing option for those who have always had a passion for working with people. Others who entered the industry may have been working in a different career and were looking for a new opportunity. People may have also felt that jobs in this industry didn’t feel like work because they could be on their feet all day, in a beautiful location, and using their hobbies to make people happy like cooking and baking.

Continue reading The Endless Opportunities of a Career in Hospitality →

Proper Guest Boundaries and Expectations can Give Your Hospitality Property an Advantage

A former Florida innkeeper once said, “Transparency is always the best policy when it comes to guests at your property. Even the smallest inconvenience can become a huge point of contention if the guest feels they’ve been misled. Likewise, even large inconveniences become manageable if they’re expected. Give the guest an opportunity to cancel, and they might! But those are the guests who would have left angry and posted about it on Google, so it’s for the best in the end.”

Continue reading Proper Guest Boundaries and Expectations can Give Your Hospitality Property an Advantage →

AirBnb’s Covid-19 Cancellation Policy Coming to an End

More signs are beginning to point to a normal return to the hospitality industry. Since the start of the pandemic, the hospitality industry has been confronted with a wave of challenges. This has ranged from staffing shortages, to supply chain issues, rising prices, and other issues. However, many hospitality properties have noted that they have seen an uptick in travel and guest reservations in the last few months. This is great news for the industry. One of the largest businesses in the hospitality industry, Airbnb, recently made a major announcement that signals society is slowly beginning to move past COVID-19.

Continue reading AirBnb’s Covid-19 Cancellation Policy Coming to an End →