A strong culture of service has been having an impact on hospitality and businesses in general. Have you noticed that many companies seem to be changing their public perception to both employees and customers? It seems to be a common trend in the news these days. Starting with the leadership at the top, positive changes have been occurring like providing more comfortable workspaces, diversity, and team building activities to create more cohesion among co-workers. This positive effect leads employees to value their job and company more, want to stay long-term, and have a better attitude about their day-to-day life. This can be largely credited to a focus on an effective “culture of service.”
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