For Innkeepers

Innkeepers: Advertise a Clean and Safe Property

The Iris Inn

The last few months have made us realize how quickly our lives can be altered. However, this difficult time has taught us how to quickly adapt and respond to unexpected situations. Businesses have made all kinds of changes in their health and sanitation routines. As an innkeeper, you might have missed seeing your regular guests and interacting with all the people you come into contact with on a daily basis. With states beginning to slowly open back up, the hospitality industry will gradually become busy again as people begin to travel. With that in mind, travelers will be wary about where they will stay. They will want to make sure the property is enforcing the best safety protocols possible to avoid the risk of getting sick. This blog will help you prepare for how to let your customers know that your property is safe.

Continue reading Innkeepers: Advertise a Clean and Safe Property →

Power of the Pillow Protector

All types of businesses are taking advanced steps to enhance their cleaning and sanitation procedures. You may have seen what companies are doing on their websites, on televisions commercials, or on social media. The hospitality industry is no exception in learning about and incorporating new disinfecting steps into their properties. One particular linen we wanted to focus on that can help in slowing the spread of germs is pillow protectors. It is a product that can be overlooked when preparing bedding for guests, but it is vital in this day and age. We will highlight the importance of pillow protectors, how to wash them, popular pillow protectors, and similar products that can help keep your bedding protected.

Continue reading Power of the Pillow Protector →

Millennials: 2020 Travel Trend Setters

It’s hard to believe how much the world has changed just in the past few months. The hospitality industry is no exception as hotels and other lodging properties have seen significant drops in reservations. It’s no doubt that travel will look different as restrictions begin to fade and life begins to return to normal. It can be difficult to predict what this may look like, but we have some ideas of what to expect. Many of these restrictions have been implemented to stop the spread of COVID-19. We know that those at the highest risk from facing serious complications are people over 60 and those with preexisting medical conditions. As a result, we expect millennials to be the first to resume travel because they are younger and generally healthier. In order to attract this group, we ask the questions: Who are millennials and what are they looking for in travel experiences?

Continue reading Millennials: 2020 Travel Trend Setters →

Post Pandemic Relaxation and Healthy Living with Spas and Fitness Centers

Everyone enjoys a nice break and some relaxation as they endure the stress of their daily lives. This is especially relevant now as many people all over the world have been affected by travel restrictions and have been isolated in their homes. When guests stay at a property, they often want to escape reality and just enjoy the moment especially if they are on vacation. Guests can overcome stress by relaxing at a spa, working out at the gym, or taking a yoga class. When trying to manage an entire property, having a spa as a feature can seem like an entire business of its own. Fitness centers and salons can also add on more responsibilities. You want to make sure you have the necessary services targeting your most common guests, the right equipment, and enough well-trained staff to keep it running smoothly. We will highlight some of the most common services that spas offer, a growing healthy living trend, sanitation steps for your spa and fitness center, and how the right products can help your business be successful.

Continue reading Post Pandemic Relaxation and Healthy Living with Spas and Fitness Centers →

How Innkeepers Get Good Customer Reviews

The guest is the most important part of any hospitality business. They are what brings you to your job every day and help you make a living. Whether you are an innkeeper, a rental property owner, or a manager, you are directly interacting with and serving your guests daily. This could include making sure the guests’ bedding is properly washed, the necessary room accessories and amenities are in place, or that the meals being served are well-prepared. Your ultimate goal is to keep your guests satisfied and make them want to come back. It would also be nice if they were happy enough to recommend your business to their friends and increase your public image in a positive way. This blog will explain why customers give good reviews and how to handle negative reviews.

Continue reading How Innkeepers Get Good Customer Reviews →

How to Remove Stains-The Innkeeper’s Guide

Stains are a nuisance that no one wants to deal with. They can happen when you least expect it. A scenario could be when you are preparing your inn for the next guests, and you suddenly notice a chocolate stain smeared on your table linen and the remnants of a spilled drink on your living room carpet. You try to act quickly by scrubbing it with a wash rag and soap and water. However, the thought crosses your mind- is there a more effective method for removing those stains? This article will offer some ideas on how to effectively remove different types of stains.

Continue reading How to Remove Stains-The Innkeeper’s Guide →

Boutique Hotels: Unique College Town Experiences

Over the last few years, there has been a rapid, competitive race in gaining an edge in the market for the boutique hotel industry. Specifically, the rivalry developing has been centered around college towns. A boutique hotel is smaller in size and usually holds between 10 and 100 rooms. This smaller size allows the hotels to be unique and offer a more customized experience for their guests. Boutique hotels try to combine their style with the community and culture surrounding them. Since they began forming in the 1980s, they have been soaring in popularity.

Continue reading Boutique Hotels: Unique College Town Experiences →

Helpful Tips for Towel Washing

Towels are essential in making your guests feel comfortable with their stay, and they want their towels to feel as fresh and clean as possible. Have you given any thought to how you have been washing your towels? There are many different ways people go about washing them, but we have some helpful tips to offer you. You may already be using these, but maybe there are a few extra ideas we can offer you before the next time you go to the laundry room. Proper washing is important to keeping your towels fresh and making them last longer.

Continue reading Helpful Tips for Towel Washing →

Hospitality Industry 101: How to Become an Innkeeper

It’s the start of a new year. It often marks a time where people wonder if they should make changes in their life including their career. Are you already working in the hospitality industry or have you thought about joining it? While becoming an innkeeper can be challenging, we hope this blog will help make your preparations easier if this is something you are interested in pursuing. Whether you want to break into the hospitality industry or if you are already in the industry, we will recommend some start-up items that will get you started and keep you going. There is a wide range of products that will be needed to satisfy your guests. This can include food and beverages, entertainment, and linens such as bedding, towels, and napkins.

Continue reading Hospitality Industry 101: How to Become an Innkeeper →

Bed Coverlets: A Decorative Option for Making Your Guest’s Bed

Bed coverlets have become a popular option as a topper for your guest’s bed. Guests find them appealing because they are decorative and versatile. If you are new to using a coverlet or deciding if you want to use one, you may be wondering what the best way to make the bed with a coverlet on top is. This blog will help prepare you with the best step-by-step process for creating your coverlet-topped bed.

Continue reading Bed Coverlets: A Decorative Option for Making Your Guest’s Bed →