Category: Hospitality Ideas

Proper Guest Boundaries and Expectations can Give Your Hospitality Property an Advantage

A former Florida innkeeper once said, “Transparency is always the best policy when it comes to guests at your property. Even the smallest inconvenience can become a huge point of contention if the guest feels they’ve been misled. Likewise, even large inconveniences become manageable if they’re expected. Give the guest an opportunity to cancel, and they might! But those are the guests who would have left angry and posted about it on Google, so it’s for the best in the end.”

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Gift Shops: A Creative Way to add Revenue to Your Hospitality Business

Many people choose to pursue careers in the hospitality industry because they are passionate about serving other people and giving them memorable experiences.  The primary goal for lodging professionals is making sure their guests have a comfortable and relaxing stay at their property.  This involves adding high-quality bedding, amenities, food, and beverages.  One of the best compliments a property owner can hear from a customer is that they enjoyed something in the property so much that they would like to have one for themselves.  This could be sheets, towels, robes, amenities like shampoo or conditioner, etc.  Luckily, guests can have their wishes fulfilled and the business can add a stream of revenue if the property offers their desired products for purchase.  Sheets are generally the most popular item guests look for, and this blog will primarily focus on how properties can implement a gift shop program for their guests.

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Hospitality Goals for 2022

Has your property, inn, or lodge began discussing goals for the 2022 year?  Maybe there are some changes to the property pertaining to linens or other areas that you would like to focus your attention on in the remaining weeks of 2021.  The bed linen that may stand out the most to guests is sheets.  Guests want to sleep on a soft, comfortable set of sheets that will give them a pleasant night’s sleep.  There are so many different angles to focus on when dealing with sheets like what is a good thread count, how many should I order, how should they be laundered, etc.  This blog will highlight some important areas to focus on when evaluating the sheets at your property.

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What is the Ideal Room Temperature for Your Property?

One of the primary goals for the hospitality industry is to make sure guests are comfortable, relaxed, and feeling at home.  An overlooked area that can dictate how comfortable a guest feels is room temperature.  This can be challenging because everyone has different opinions on what is the ideal room temperature.  Ultimately,  guests should not feel too hot or too cold during their stay.  This blog will explain the ideal room temperature for properties, how men and women prefer room temperatures, and recommend bed linens to help with temperature control.

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Preserving Water In the Hospitality Community

Record-breaking heatwaves in the western regions of the United States have led to droughts and wildfires.  Fresh water is a resource many of us take for granted, and it is important that we continue to preserve it the best we can especially in places where water is scarce.  The hospitality industry uses a lot of water, so they have an important responsibility in doing their part to preserve it by taking all the necessary steps to limit their water usage.  This will have a positive impact on the community and the individual businesses as the water bills will be reduced.  It could be beneficial to look at the different ways water can be saved in the different locations of the property that use the most water.  This blog will analyze how water can be saved in the bathroom, the kitchen, the laundry room, and the outdoors.

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The Emotional Effect Behind the Room Colors of Your Property

An often unwritten and overlooked skill for being an innkeeper or host is creativity.  Property managers need to be able to envision the design of all different kinds of rooms when opening a property or renovating an already existing property.  There are many furniture options to choose from, bedding linens to select, amenities needed to supply a property, and colors needed to design each room on the walls, ceilings, and floors.  The color of a room dictates what kind of moods your guests will develop.  Certain colors are more common in specific types of rooms, but the color you choose for your rooms can impact the atmosphere for your guest experience.  This blog will explain what different colors can represent, the mood they project, and which types of colors work best for different types of rooms.

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Hospitality Industry Returning to Normal

It’s been a little over a year since the COVID-19 pandemic began.  Lots of change has occurred in many different industries since that time and hospitality is no exception.  People stopped traveling as frequently, didn’t go out to restaurants, and many large events like concerts and sports games were cancelled.  With vaccines getting distributed, it looks like life is slowly beginning to return to normal.  This is great news for property managers, innkeepers, and others working in the hotel, lodging, and rental property section of the hospitality industry.  With so many people choosing to not take a vacation over the past year, many experts are predicting a large volume of guests to be booking reservations at properties this coming summer.  This blog will explain how travel and guest stays are returning to normal, the emergence of short-term rental properties, and how a new demand for other types of businesses will form.

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Current Trends in Hospitality Bedding

The last six months have brought about a major shift in the types of linens that are used in the hospitality industry.  Trends and what is currently in style are always changing.  With the onset of COVID19, some particular trends developing are the increased need for durable and washable bedding solutions along with products that protect from the spread of germs.   This blog will discuss current trends in bedding and sanitation efforts that properties are taking to promote cleanliness.

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The Power and Future of Sustainability for Hospitality

Have you recently thought about the future of your property?  Do you have a plan for what you expect it to be like in one year, five years, and even ten years from now?  With so much change occurring in the hospitality industry, it can be hard to plan for the next few months let alone the next few years.  One trend we see developing and staying in the hospitality industry is a focus on sustainability.  Essentially, sustainability is working towards goals in the present for the economy, society, and the environment while not sacrificing the needs for future generations.  A common example is protecting the environment and natural resources from harm including having clean air and fresh water.  This blog will explain how properties use energy, offer ideas on how to become more sustainable, and how becoming more sustainable will give your property a positive image.

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Revamp, Refresh, Recover

With all the changes the hospitality industry has recently experienced, this is a great opportunity to spruce up your property.  It may include updating your amenities, changing the bedding, adjusting the food menu, painting, or adding in new furniture.  As travel begins to resume, you will start seeing an increase in the number of guests.  You may want to advertise a “mini-reopening.”  This blog will offer you some ideas on adding amenities, top of the bed linens, and towels.

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