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Proper Guest Boundaries and Expectations can Give Your Hospitality Property an Advantage

A former Florida innkeeper once said, “Transparency is always the best policy when it comes to guests at your property. Even the smallest inconvenience can become a huge point of contention if the guest feels they’ve been misled. Likewise, even large inconveniences become manageable if they’re expected. Give the guest an opportunity to cancel, and they might! But those are the guests who would have left angry and posted about it on Google, so it’s for the best in the end.”

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Posted on September 8, 2022September 8, 2022Categories AirBnb, Hospitality Ideas, Hospitality Industry, Hospitality News, Hospitality PropertiesTags Communication, Honesty, Hospitality Guest Boundaries, Hospitality Linens, Welcome BookLeave a comment on Proper Guest Boundaries and Expectations can Give Your Hospitality Property an Advantage

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