Hospitality Industry

Proper Guest Boundaries and Expectations can Give Your Hospitality Property an Advantage

A former Florida innkeeper once said, “Transparency is always the best policy when it comes to guests at your property. Even the smallest inconvenience can become a huge point of contention if the guest feels they’ve been misled. Likewise, even large inconveniences become manageable if they’re expected. Give the guest an opportunity to cancel, and they might! But those are the guests who would have left angry and posted about it on Google, so it’s for the best in the end.”

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White vs. Colored Towels

One of the most difficult parts of being a property manager is deciding the property’s style and decorative options. Not everyone agrees on what is best, and these types of choices are often a matter of opinion. Some of these tough choices can be made for bed linens, furniture, paint colors, and carpet choices. The bathroom is no exception to style options. A frequently pondered question is what color the towels should be. Does your property have white or colored towels? White and colored towels each come with their own pros and cons. Most standard hotels provide white towels, but colored towels still have their place and may be able to help your property stand out.

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InnStyle Wishes Chuck Roller a Happy Retirement

Geoffrey Chaucer once said “All good things must come to an end”, and here at InnStyle that saying has gained a new meaning for us. This July, we had to say farewell to our beloved general manager Chuck Roller, who has been such an integral part of InnStyle for over 45 years. Chuck started with the company fresh out of Delaware Valley University in May of 1974 and has been committed to its success ever since.

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AirBnb’s Covid-19 Cancellation Policy Coming to an End

More signs are beginning to point to a normal return to the hospitality industry. Since the start of the pandemic, the hospitality industry has been confronted with a wave of challenges. This has ranged from staffing shortages, to supply chain issues, rising prices, and other issues. However, many hospitality properties have noted that they have seen an uptick in travel and guest reservations in the last few months. This is great news for the industry. One of the largest businesses in the hospitality industry, Airbnb, recently made a major announcement that signals society is slowly beginning to move past COVID-19.

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Inflation’s Effect on Hospitality Properties

The hospitality industry is still finding its share of highs and lows even as life has begun returning to normal. Thankfully, traveling is back which is bringing business back to hotels, bed and breakfasts, rental properties, restaurants, etc. This has led to an increase in guest reservations and bookings for many properties. But there are various obstacles the industry needs to confront like global affairs, effects of the pandemic, staffing issues, and supply chain issues. A lot of these problems come down to the basic principles of supply and demand and inflation.

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