General tips, hints and innovative ideas for successfully running a hotel or any other establishment in the hospitality industry.
It’s getting to be that time of year when many people start to think about making vacation plans for the late spring and summer as the temperature begins to warm up and trees start to sprout their leaves again. This year has been different with the travel restrictions and the impact it has had on people and businesses all over the United States and the world. However, there is good news that can rise from this situation.
Continue reading Post Crisis Adaptations for the Hospitality Industry →
These uncertain times may have you wondering how you can increase the longevity of your bedding. Ultimately, you want your bedding to last as long as possible. An overlooked method that can add to linen life is properly storing the bedding when not in use. Heavy blankets and comforters are not needed in the summer, and light sheets and top covers may not be useful in the winter time. You may also be experiencing a slow down due to COVID-19 and want to store linens not currently in use. You don’t want to leave them lying around the property unorganized and unprotected from the surrounding elements. This blog will provide some tips on how to properly store bedding.
Continue reading Helpful Linen Storage Tips →
The guest is the most important part of any hospitality business. They are what brings you to your job every day and help you make a living. Whether you are an innkeeper, a rental property owner, or a manager, you are directly interacting with and serving your guests daily. This could include making sure the guests’ bedding is properly washed, the necessary room accessories and amenities are in place, or that the meals being served are well-prepared. Your ultimate goal is to keep your guests satisfied and make them want to come back. It would also be nice if they were happy enough to recommend your business to their friends and increase your public image in a positive way. This blog will explain why customers give good reviews and how to handle negative reviews.
Continue reading How Innkeepers Get Good Customer Reviews →
A few years ago, weighted blankets were just a fad item. Now, they’re everywhere, with more than two dozen companies manufacturing them.
These blankets are typically weighted with plastic pellets or grains of rice or buckwheat and can weigh anywhere from four to 25 pounds.
Continue reading What Is a Weighted Blanket and How Do They Work? →
Accidents happen.
As an innkeeper, it’s a fact of life.
Drinks get spilled, kids get nosebleeds, and every so often, you find yourself having to figure out how to get urine out of a mattress.
We owe it to our guests to respect their privacy, but we also owe it to ourselves – and more importantly, to future guests – to make sure our rooms are cleaned properly.
Continue reading How to Get Urine Out of Mattresses: An Ounce of Prevention →
Sometimes all it takes to tie a room together is a good rug. Or a piece of artwork, or a smartly-chosen throw pillow.
Whatever the case, smaller items can make a huge difference to the overall look and feel of the décor.
Continue reading How to Decorate the Bathroom with the Right Bath Accessories →
As stains go, blood is one of the worst.
It’s easy to see a blood stain and feel like Shakespeare’s Lady Macbeth, driven to the brink of madness by that spot that…just…won’t…come…out.
But getting blood stains out of hotel bed sheets doesn’t have to feel like an impossible task. Whether the stain is fresh or has had time to soak in overnight, there are numerous methods for restoring your sheets to pristine condition.
Continue reading How to Get Blood Out of Sheets →
There’s nothing quite like going to bed beneath a set of freshly washed sheets.
It’s a nice feeling when you’re at home, but something guests at your inn, bed and breakfast or vacation rental property will think of as a given. You check into an establishment, you expect to find clean, high quality hotel-style sheets.
But how do you keep those sheets clean and comfortable week after week, guest after guest? In this blog post, we’ll explore the best ways for you to care for bedding at your hotel, inn, bed and breakfast or vacation rental property.
Continue reading What’s the Best Way to Care for Hotel Sheets? →
Regular readers of our blog know that we believe there’s one key thing every innkeeper needs to offer their guests: a good night’s rest.
It’s been true as long as there have been inns and it will be true as long as people need a place to sleep.
But that doesn’t mean our industry never changes. Smart innkeepers know that guests’ tastes can change from season to season, year to year. Here are a few hotel industry trends you should keep an eye on in 2019.
Continue reading 10 Hotel Industry Trends for 2019 →
You’re a busy innkeeper. So busy, in fact, that while the rest of America was braving the crowds on Black Friday, you were at work, immersed in the busiest travel weekend of the year.
Now, with 13 shopping days left until Christmas, you’ve begun to feel the pinch. You need to buy gifts for your loved ones, but you just don’t have the time.
Continue reading Innkeepers Christmas Gift Ideas →