Tips

How Innkeepers Get Good Customer Reviews

The guest is the most important part of any hospitality business. They are what brings you to your job every day and help you make a living. Whether you are an innkeeper, a rental property owner, or a manager, you are directly interacting with and serving your guests daily. This could include making sure the guests’ bedding is properly washed, the necessary room accessories and amenities are in place, or that the meals being served are well-prepared. Your ultimate goal is to keep your guests satisfied and make them want to come back. It would also be nice if they were happy enough to recommend your business to their friends and increase your public image in a positive way. This blog will explain why customers give good reviews and how to handle negative reviews.

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What Is a Weighted Blanket and How Do They Work?

A few years ago, weighted blankets were just a fad item. Now, they’re everywhere, with more than two dozen companies manufacturing them.

These blankets are typically weighted with plastic pellets or grains of rice or buckwheat and can weigh anywhere from four to 25 pounds.

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How to Get Urine Out of Mattresses: An Ounce of Prevention

Accidents happen.

As an innkeeper, it’s a fact of life.

Drinks get spilled, kids get nosebleeds, and every so often, you find yourself having to figure out how to get urine out of a mattress.

We owe it to our guests to respect their privacy, but we also owe it to ourselves – and more importantly, to future guests – to make sure our rooms are cleaned properly.

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How to Decorate the Bathroom with the Right Bath Accessories

Beautiful bathroom with accessories, plants, and decorations

Sometimes all it takes to tie a room together is a good rug. Or a piece of artwork, or a smartly-chosen throw pillow.

Whatever the case, smaller items can make a huge difference to the overall look and feel of the décor.

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How to Get Blood Out of Sheets

Housekeeping getting blood out of sheets

As stains go, blood is one of the worst.

It’s easy to see a blood stain and feel like Shakespeare’s Lady Macbeth, driven to the brink of madness by that spot that…just…won’t…come…out.

But getting blood stains out of hotel bed sheets doesn’t have to feel like an impossible task. Whether the stain is fresh or has had time to soak in overnight, there are numerous methods for restoring your sheets to pristine condition.

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What’s the Best Way to Care for Hotel Sheets?

Couple in bed in hotel

There’s nothing quite like going to bed beneath a set of freshly washed sheets.

It’s a nice feeling when you’re at home, but something guests at your inn, bed and breakfast or vacation rental property will think of as a given. You check into an establishment, you expect to find clean, high quality hotel-style sheets.

But how do you keep those sheets clean and comfortable week after week, guest after guest? In this blog post, we’ll explore the best ways for you to care for bedding at your hotel, inn, bed and breakfast or vacation rental property.

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10 Hotel Industry Trends for 2019

Woman waking up at a bed and breakfast refreshed

Regular readers of our blog know that we believe there’s one key thing every innkeeper needs to offer their guests: a good night’s rest.

It’s been true as long as there have been inns and it will be true as long as people need a place to sleep.

But that doesn’t mean our industry never changes. Smart innkeepers know that guests’ tastes can change from season to season, year to year. Here are a few hotel industry trends you should keep an eye on in 2019.

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Innkeepers Christmas Gift Ideas

Gifts under the tree

You’re a busy innkeeper. So busy, in fact, that while the rest of America was braving the crowds on Black Friday, you were at work, immersed in the busiest travel weekend of the year.

Now, with 13 shopping days left until Christmas, you’ve begun to feel the pinch. You need to buy gifts for your loved ones, but you just don’t have the time.

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How to Prepare Your Bed and Breakfast for Holiday Guests

Dinner table preparations for Thanksgiving with greeting

We all know Thanksgiving is a busy travel time, but this year’s Thanksgiving might be the busiest ever.

The federal Transportation Security Administration says it expects to screen nearly 3 million people a day in the stretch between November 16 and November 25. That’s to say nothing of all the people who will travel by car this holiday and that can translate to a busy time for your bed and breakfast. It might be a stressful few weeks, but it’s also an ideal time to impress your guests and keep them coming back.

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What Are the Standard Blanket Sizes?

There are fewer things more comforting than a blanket.

Charles Schulz didn’t just invent the idea of a security blanket – excuse the pun – out of whole cloth with Linus in the Peanuts cartoons. Children have long turned to blankets to provide a sense of well-being.

And while we may outgrow our need to keep our blankets – or teddy bears or whatever comfort objects we trusted – our need to sleep with a warm, comfortable blanket never goes away.

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