It seems that as people continue to advance in their technological innovations, society seems to be changing faster than ever before. This rapid change makes for a constantly evolving, adapting, and adjusting process to continue to stay competitive and up to date with current trends for all industries, which includes hospitality. It will be much more common to see members of Generation Z booking reservations at your hospitality property now that they are entering the workforce. They will be much more tech-friendly and more conscious of the environment than any generation before them. Some common trends the hospitality industry should be preparing for in 2024 include the rapid rise of artificial intelligence, more contactless services, and a greater focus on well-being and the environment.
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