• Back to InnStyle »
The Innkeeper's Complete Resource
800.877.4667

For Bed Linens, Innkeepers Know Quality Trumps Price

InnStyle’s parent company, County Linen, opened its doors in 1952. That’s a long, long time. Not many businesses can say they have survived for that long.

Like the name suggests, we started as a linen store, a small family business run by my father-in-law, Jack Sternthal. As time went on, Jack’s sons graduated from college and joined the family business. We eventually had three locations, with our main store moving to a 30,000-sq. foot building where we provided linens, furniture, accessories, flooring, custom window treatments and bedding.

We launched InnStyle in 1988. Starting with a catalog, we began providing bed and breakfast properties with quality bed linens and other items for their rooms.

InnStyle began with customers who owned bed and breakfast properties in tourist destinations like New Hope, PA and Lambertville, NJ coming to shop at our store in Doylestown.

But it eventually morphed into an internet shopping experience, as our innkeepers began to put their businesses online. Visitors to our site can now find wholesale and retail shopping carts.

So why are we talking about all this?

Because we’re proud. Not a lot of companies stay in businesses this long. We’re not saying this to sound smug. If anything, we’re humble. We know we’re lucky. We’ve had to change with the times, reinventing ourselves over and over. If we hadn’t, we would have disappeared many years ago.

To what do we owe our success? Part of it was changing with the times. That was a necessity, as small, family-owned bed linens businesses were being drowned out by big box stores such as Sam’s Club, BJ’s and of course, Bed, Bath and Beyond. We understood this. We even shop these stores ourselves.

But how did we compete with these retail giants?

Our strength was in our personal service. We aimed to please. We were taught to provide the best service we could. If a customer wanted to take home a sample, we provided it (and we still do)! If a customer needed better product, we ordered it, and we still do. If a customer was purchasing in volume, we provided better pricing. If a product did not perform the way it should, we sent it back to the manufacturer.

Yes, the big box stores provide products. But they cannot compete with the personal service that you get from a small wholesaler or retailer such as ourselves.

And in the search for bed linens, personal service counts for more than just PRICE! Our staff goes out of their way to provide an easy shopping experience. They will find products, get the best product and do it all with the experience that is necessary for your budget.

If you’d like to learn more about our bed linens or any of InnStyle’s other products, please visit our website or call 1-800-877-4667 to talk to someone from our expert sales staff. We’ll be happy to hear from you.

Share this:

  • Twitter
  • Facebook
  • LinkedIn
  • Pinterest
  • Email

Related

Posted on January 23, 2017January 23, 2017Author isadminCategories For InnkeepersTags bed linens

Leave a Reply Cancel reply

Your email address will not be published. Required fields are marked *

Post navigation

Previous Previous post: Helping Customers Choose the Best Products
Next Next post: What Products Should I Purchase First?

Categories

  • AirBnb
  • Amenities
  • American-made
  • Bath Accessories
  • Bathrobes
  • Bathroom
  • Bathroom Products
  • Bed Bug Protection
  • Bedding
  • Blankets
  • Cleaning products
  • Commercial-grade products
  • Curtains
  • Electronics
  • For Innkeepers
  • Frequently Asked Questions
  • Gift Shops
  • Gifts
  • Green products
  • Healthy Living
  • Hospitality Bedding
  • Hospitality Careers
  • Hospitality Cleaning Products
  • Hospitality Culture of Service
  • Hospitality Current Events
  • Hospitality Gifts
  • Hospitality Ideas
  • Hospitality Industry
  • Hospitality Linens
  • Hospitality News
  • Hospitality Pillow Protectors
  • Hospitality Pillows
  • Hospitality Products
  • Hospitality Properties
  • Hospitality Questions
  • Hospitality Sustainability
  • Hospitality Tips
  • Hospitality-grade products
  • Hotel supplies
  • In The News
  • InnStyle Products
  • Jobs in Hospitality
  • Made in the USA
  • Mattress Protection
  • Mattresses
  • Monogramming
  • New Products
  • Pillow Protectors
  • Pillows
  • Retail
  • Robes
  • Sheets
  • Short Term Rentals
  • Shower Curtains
  • Sustainability
  • Sustainability in Hospitality
  • Tablecloths
  • Technology
  • Tips
  • Top Covers
  • Towels
  • Trade Shows
  • Uncategorized
  • Vacation Rentals
  • Valances
  • Wholesale Products

Tags

amenities amenities for innkeepers B&B supplies B&b supplies / bed and breakfast supplies bed and breakfast bed and breakfast supplies bed bug protection bed bugs bedding blankets bnb care tips for innkeepers comforters cotton sheets fine hotel linens fine linens green products guest services holiday decorating fine linens hospitality industry Hospitality Linens Hospitality supplies hotel & inn supplies hotel bathrobes hotel bedding hotel pillows Hotel supplies wholesale innkeeper products innkeeper supplies inns laundering mattress care Mattress Encasements mattress pads pillow protectors pillows quilts sheets stain removal thread count towels wholesale fine linens wholesale linens wholesale table linens wrinkle free sheets
215 South 5th Street Perkasie, Pennsylvania, 18944
1-800-877-INNS 1-267-354-6020

Copyright 2023 innstyle.com
Website Design by IQnection - A Digital Marketing Agency

loading Cancel
Post was not sent - check your email addresses!
Email check failed, please try again
Sorry, your blog cannot share posts by email.