The hospitality industry has experienced major changes over the past two and a half years. Forces outside of the industry’s control have changed the way it operates and how guests travel. The industry has been forced to deal with issues like staffing shortages and supply chain issues on a month-to-month basis. However, folks working in this industry and running the properties have been resilient and ready to adapt their business operations to meet the constantly changing day-to-day operations. Some changes to the industry will likely remain permanent. The new way guests travel is a trend likely to stay. The pandemic brought a major shift to remote work for many companies. The hybrid work schedule has created new terms that hospitality workers need to be familiar with, and there are new opportunities available for properties to attract hybrid or remote workers to their properties.
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