It’s a hard-and-fast rule of doing business: you will spend up to 10 times more landing a new customer than retaining an existing client.

At the same time, repeat customers can spend as much as 67 percent more than someone staying with you for the first time.

With that in mind, we’ve decided to share these tips for tapping into the long-term value of a guest.

Continue reading The Long-Term Value of a Guest →