5 Overlooked and Economical Hospitality Products that Increase Guest Satisfaction

Property managers and innkeepers have many roles and responsibilities in order to keep a property running smoothly for its guests. It can be stressful maintaining and ordering hospitality products, preparing meals, and keeping the rooms clean. If you are one who manages a property, have you ever asked yourself what the most important role you have as a manager is? Two common responses are making sure the guest has a pleasant and comfortable experience and managing the cost of doing this. Some common examples might be serving delicious meals, having appropriate amenities like a flat screen television, wifi, and a friendly staff to make the guests feel welcome. This blog will offer five low-cost ideas that can help enhance the overall positive experiences for guests.

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What Hospitality Products Should I Purchase First?

It’s one of the most common questions asked by potential customers: “We’ve just bought a new property. What hospitality products should we purchase first?”

Unfortunately, there’s no single correct answer to this question. In fact, InnStyle has questions of their own: How many rooms does your property have? Are you buying a property that was already in use, or building something new? Are you turning your home into a bed & breakfast? Or a country inn, where you’ll be serving breakfast and dinner?

By asking these questions, staff can gather the information they need to advise customers about the right hospitality products for their property.

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Introducing The Powder Coat Square Tube Metal Luggage Rack

Most upscale hotels include stationary luggage racks as part of the amenities for their guests. These ingenious engineering marvels can come in handy especially when a guest is only staying for a short time and prefers to live out of the suitcase, as opposed to utilizing the chest of drawers. Luggage racks are also used effectively to raise a suitcase from the ground while packing or unpacking a suitcase, thus eliminating the guest’s need to constantly bend down while gathering items, which can create discomfort and lead to potential injury.

Optimally, you will want your bed and breakfast’s luggage racks to be somewhat ornate, so as to project a more luxurious aesthetic. The luggage rack may be constructed with materials that blend into the general décor, such as wood or combinations of wood with metal elements.

InnStyle now carries a hotel luggage rack that is sure to help make any guest feel at home! Our “Powder Coat Square Tube Metal Luggage Rack” is built of 1” square tube steel construction, which adds strength and durability to its beauty. This rack measures 20.25″Wx20”Hx 17”D and has a powder coat finish. It is lightweight and folds easily for quick storage.

This compact beauty is not only for use in the bed and breakfast and may also be used in the home as well. Used as a closet insert, it makes it possible to store suitcases in an organized fashion and can be easily kept on hand for the benefit of overnight guests in the home. The folding luggage rack can easily be stored away when not in use, and set up quickly to allow overnight guests a simple means of setting up the suitcase for easy access during the stay.

View InnStyle’s Luggage Racks that can be used in many ways to enhance your guest’s comfort. Or contact us at 267-354-6020 or toll-free at 1-800-877-INNS (4667).

Bed Bug Protection for Hospitality Properties

Reduce the occurrence and impact that bed bugs can have on your business.

Luggage bags are a common method of transporting bed bugs from one location to another, especially for airline travelers. When an infested luggage is placed on a bed, bed bugs will look to hide under the bed during daylight hours and make their presence felt in the evening darkness.

Consider having luggage racks in your rooms to discourage guests from using beds for unpacking their luggage.

The favorite locations of bed bugs are mattress foundations (box springs) followed by mattresses and then other areas of the room that can provide shelter away from the light. Examples of these are: padded headboards, underneath furniture and behind wall hangings.

Consider fully encasing your mattress foundations (box springs) and your mattresses with a product that is bed bug bite proof and entry proof. This product should also be waterproof since most mattress warranties can be voided if the mattress has stains. An excellent example of a product satisfying these requirements is Bed Care Encasements.

You should also consider spraying a product in your rooms, such as Natural Bed Bug Spray, which is made with natural ingredients.

InnStyle has both of those products available, as well as other products that provide bed bug protection. Please give them a call at 267-354-6020 or 800-877-4667 and speak with one of their account managers.