At InnStyle, the staff live by a simple rule:

Treat their customers – whether they own hotels, beds and breakfasts, vacation rental properties, or other commercial entities– as well as they would treat their guests.

When they speak to their customers in person, over the phone or via e-mail, they want to be certain the clients know how much InnStyle values their business.

That’s why InnStyle’s excited to be heading to the annual AIHP conference at the end of January. Going to a conference is always an exciting time, as it gives them the opportunity to reconnect with long-time clients and meet future customers.

They find that their customers appreciate the time allowed to visit their booth, see what products they’re offering, and learn the benefits each one brings. Whether it’s getting the feel of a towel or laying on a mattress, InnStyle’s happy to let potential customers experience their products, and are always ready to answer customer questions.

Continue reading Helping Customers Choose the Best Products →

Many people may not be familiar with a box spring cover, although the concept of this item is quite simple. According to HSN’s bedding glossary, a box spring cover is an elasticized cover that fully wraps around the box spring and has no drop. It is particularly popular for those with modern platform bedsteads where bed skirts to do not provide a practical solution to concealing or covering a box spring appropriately. It helps to keep the box spring clean and gives the bed a more polished look. It can also complement the bed linens, offering a more tailored alternative to ruffled bed skirts. For our hospitality customers that are looking for box spring covers to coordinate with their fine hotel linens, we have a variety to choose from.

Continue reading What is a Box Spring Cover? →