Geoffrey Chaucer once said “All good things must come to an end”, and here at InnStyle that saying has gained a new meaning for us. This July, we had to say farewell to our beloved general manager Chuck Roller, who has been such an integral part of InnStyle for over 45 years. Chuck started with the company fresh out of Delaware Valley University in May of 1974 and has been committed to its success ever since.
Chuck has made many sacrifices for InnStyle and regularly put the company before anything else. He prided himself on his relentless work ethic and dedication and lead the team by example when it came to working hard and staying motivated. When we received a truck shipment of our infamous 600 Wrinkle-Free sheets on short notice, Chuck didn’t hesitate to show up around 7am and lead the way in unloading the truck shipment. He even ordered pizza for everyone who was there with him to unload the truck. Chuck has such a deep love for helping others, whether his customers or his co-workers. One of our team members has a daughter who lives in Florida, and her car had broken down while driving. She had called to tell her mom because she had no other family in the state. In true Superman fashion, once Chuck caught wind of what had happened on his own journey down to Florida, he drove out of his way to help her and make sure she was alright.
Chuck has worked hard to forge and maintain positive relationships with our vendors and conference associates at AIHP and PAII, and ALP and has gained a reputation for being a very kind, caring, honest, and dependable leader of our team here at InnStyle. After building a particularly strong friendship with the owners of the Iris Inn, he and his wife Karen were invited to their retirement celebration at their inn located in Virginia. They celebrated, relaxed, and enjoyed their time together, catching up and sharing laughs while finally staying at the inn he had been working with for decades.
Chuck has a fun reputation within InnStyle and his team by being his warmhearted and silly self, sometimes being referred to as ‘Uncle Chuck’ due to the way he cares about everyone here like we are a part of his own family. He is known around the office for his practical jokes and corny puns. He always shows up for all of us here, whether it is advice, words of wisdom, a shoulder to cry on, or a classic Chuck joke (we call them Chuck-ism’s). Although we know Chuck will miss the team and his customers who have become his dear friends over the years, we more than reciprocate that sentiment and will miss him more than words can describe. We wish Chuck the best in his retirement and hope his days are filled with peace and joy as he fishes, hunts, and sits by his fire pit with his beloved wife, Karen.
5 thoughts on “InnStyle Wishes Chuck Roller a Happy Retirement”
Chuck is the consummate Gentleman, Professional and ……in a word, the BEST representative of what makes the hospitality industry so special!
We have known and worked with Chuck since 1999/2000 and have the utmost respect and admiration for his go, “beyond the required/norm of customer service approach” and become a friend and valued colleague in the process.
Chuck, welcome to the ranks of the (gainfully unemployed) retired and Thank You for your friendship.
Janet and Rick Wolf, former Partners/Owners of The B&B Team …….and now gainfully unemployed/retired!
Although I did notcall often, I always talked with Chuck… He always seemed to remember me and always had the best product advice.
Happy retirement Chuck ! Hope you and Carolyn finally get to enjoy all your free time.
Thanks Richard! Carolyn will still be working for InnStyle and Chuck’s customers will be well taken care of. We all wish Chuck a happy retirement!
We have known Chuck and Karen a very
Long time. We wish only the best
for you. You have worked very hard, and did it with a Great Attitude.
NOW …. Relax and enjoy your wonderful family. 💙💜
We hope you are all well, keep safe.