Property managers and innkeepers have many roles and responsibilities in order to keep a property running smoothly for its guests. If you are one who manages a property, have you ever asked yourself what the most important role you have as a manager is? Two common responses are making sure the guest has a pleasant and comfortable experience and managing the cost of doing this. Some common examples might be serving delicious meals, having appropriate amenities like a flat screen television, wifi, and a friendly staff to make the guests feel welcome. This blog will offer five low-cost ideas that can help enhance the overall positive experiences for guests.
1. Luggage Racks
Luggage racks are inexpensive and an easy way to save your bedding from suitcase marks. Without them, guests are very likely to put their luggage on the bed which can lead to dirt marks, wrinkles, and possibly bed bugs. Luggage racks are simple, sturdy, and can last for years. They provide guests with more space, and they know their luggage will be easily accessible. In master bedrooms or larger rooms, two luggage racks are recommended.
Guests appreciate properties that leave fresh robes in their rooms. It is convenient to be able to slip on a robe when getting out of the shower to help feel extra comfortable and warm. Robes can help guests feel relaxed while eating breakfast or reading a book in bed or on the couch. Guests might also appreciate having them if they want to sit by the pool and it is chilly out or when getting out of a sauna or hot tub. The robes can show that the property values their stay and wants them to feel as at home as possible.
3. High Quality Sheets
High-quality sheets will set your property apart and provide extra comfort for your guests while they are sleeping. Guests do not want to sleep on sheets that will make them feel hot or have static. The quality of sheets can be measured by the thread count number and the quality of the fiber used. InnStyle recommends increasing the thread count of your current sheets by fifty or one hundred points. Generally, sheets in the 200-300 thread count range are recommended for comfort and durability. Just increasing the thread count of your pillowcases can change your guests’ experiences.
4. Absorbent Towels
Providing towels that are large and proficient at drying is extremely important to both you and your guests. A bath towel of decent size is usually 27” x 58” or 30” x 60”. MicroCotton towels are known throughout the industry as material that can help increase drying efficiency and can absorb up to 300% more moisture than a standard ring-spun towel. Microcotton towels are typically created with cotton yarn that is developed into loops which helps increase the absorbency and soft feel of the towel. They are more economical because they dry faster and create less lint in the dryer.
Finally, having fresh amenities in each guest room will provide extra value. Guests appreciate seeing a bouquet of flowers welcoming them to their room. Pleasant, scented bath amenities like shampoo, conditioner, and soap make a great impression as well. There are many different types of bath amenities offered that can add to the ambiance you want to reflect. If the property is near the beach, an aroma of the salt air or ocean is a good idea to increase customer satisfaction. The packaging of amenities can also impress guests. If the property is in the woods, a bar of soap in the form of a leaf can help the guest feel like they are in a forest. Packaging is also important. Dispensers save you money and show guests that you care about the environment and are looking to reduce the amount of plastic being used as with mini amenity bottles.
InnStyle is Here
The hospitality industry is extremely competitive as there are so many properties for guests to stay at. Some of these overlooked hospitality products can help give your property an advantage over your competitors. Guests will appreciate you going the extra mile to accommodate them and make their stay as pleasant as possible. One of our most popular sheets is the 300 Millennium Sheets and two of our popular microcotton towels are the MicroCotton® Hotel Collection Towels and Lux MicroCotton Towels. If you have any questions about these products or any of our products in general, please give us a call and speak with one of our account managers. We can be reached at 267-354-6020 or 800-877-4667. Our website is https://www.innstyle.com/.